Effective Date: October 2, 2026
CG Networks (“we,” “us,” “our”) respects your privacy. This policy explains how we collect, use and protect information obtained through our website, phone, email, chat and text messaging (SMS) services.
Information We Collect
- Contact information: name, business name, email address and mobile phone number.
- Service information: details you provide when requesting support, appointments or quotes.
- Technical data: IP addresses, device and system data collected while providing IT services.
- Communication preferences: SMS and email opt-in / opt-out records.
How We Use Information
- To provide and support our IT, network, cybersecurity and cloud services.
- To send appointment confirmations and reminders, service updates, support ticket notifications and replies to your inquiries.
- To comply with legal obligations, including TCPA and CTIA requirements for text messaging.
SMS / Text Messaging Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information sharing with subcontractors in support services, such as customer service or our messaging provider, is permitted only to deliver the messages you requested. Reply STOP to any message to opt out, or HELP for help. See our SMS Terms of Service.
Sharing of Information
We do not sell your personal information. We share data only with trusted providers (for example, cloud hosting or security platforms) to the extent needed to deliver our services, or when required by law.
Data Security
We use industry-standard safeguards, including encryption and access controls, to protect your information.
Your Rights
You may request access to, correction of or deletion of your personal data by contacting us.
Contact Us
CG Networks
2900 NW 7th St, Suite 302, Miami, FL 33125
Phone: (305) 203-5411
Email: info@cgnetworks.cloud